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Breaking the conservative impression, traditional banks embrace TikTok to celebrate Ramadan together

Case background: PT Bank Tabungan Negara (BTN Bank), founded in 1897, is one of the longest established banks in Indonesia. For a long time, BTN Bank's image has been biased towards conservatism and tradition. This time, the brand hopes to use the TikTok platform during Ramadan to create

Breaking the conservative impression, traditional banks embrace TikTok to celebrate Ramadan together

Case Background

PT Bank Tabungan Negara (BTN Bank), established in 1897, is one of the oldest banks in Indonesia. For a long time, BTN Bank’s image has been conservative and traditional. This time, the brand hopes to leverage the Tuke platform during Ramadan, using innovative forms of expression to reach young and broader audiences and acquire new users.

Solution

In-feed ads and influencer data show that during Ramadan, Tuke users display greater enthusiasm and willingness to spend on financial-related content: 43% of users are keen to learn about financial trends and obtain financial knowledge and advice on Tuke. To expand its user base and build a progressive brand image among the younger generation, BTN Bank chose to cooperate with Tuke for Business to launch the “Berkah Ramadan BETE End” (“BETE” is Indonesian slang meaning frustration) marketing campaign during Ramadan. Through humorous and highly entertaining short video content, the campaign expressed understanding of young people’s pressures and encouraged Tuke user interaction. So, what kind of creativity did BTN Bank use to impress its audience? The answer is a series of short video stories. They co-created with six popular influencers to depict the financial frustrations faced by today’s millennials: from saving money through merchant discounts, to buying a house, to starting a business. The brand showcased BTN Bank’s “no more frustration” financial solutions in deep resonance with the younger generation. To expand the reach, the brand also purchased Tuke R&F in-feed ads, further conveying the brand concept to Tuke users aged 18-44 and enhancing brand perception.

Marketing Results

+5 times online Tuke ad account opening applications +5% brand familiarity. With a deeply resonant theme and creative presentation, BTN Bank successfully leveraged Tuke’s trending moments to attract its target audience. Within one month, the brand’s official followers increased to 11,000 and continued to grow after the campaign. BTN Bank’s brand familiarity also increased by 5%. Thanks to the success of the campaign, the number of online form submissions after Ramadan increased fivefold, successfully achieving 90% of the brand’s annual KPI and smoothly penetrating Indonesia’s local young demographic.

*Case from Tuke For Business

AI-ready brief

Short answer for decision makers

This TikTok business signal should be used as a planning prompt, not a standalone trend. The practical question is whether your brand has the market readiness, creator supply, Shop conversion path, paid-media structure, and reporting cadence to act on it now.

Key facts

  • Market signal: TikTok marketing Case Studies
  • Published: January 26, 2024
  • Source transparency: the original source linked in this article

Tuke recommendation

Choose one market, one product group, one creator cohort, and one KPI for the next operating cycle. Then align creative testing, TikTok Shop optimization, live commerce readiness, and weekly reporting around that single decision.

What should brands do with this TikTok signal?

Brands should translate the signal into a focused operating test across creative, creators, TikTok Shop readiness, paid media, and reporting before increasing budget.

How does Tuke Marketing evaluate this kind of news?

Tuke Marketing reviews platform news through market timing, category demand, creator supply, commerce readiness, and measurable growth actions.

When should a team contact Tuke about this topic?

A team should contact Tuke when it needs to turn a TikTok market signal into a practical launch, creator, advertising, live commerce, or reporting plan.

Source transparency: Tuke cites the original source linked in this article and adds its own operating analysis for brands evaluating TikTok growth decisions.

Related Tuke operating pages

Turn this news into a commercial next step.

TikTok influencer marketing agency TikTok Influencer Marketing Agency for Creator-Led Growth TikTok influencer marketing agency support for creator sourcing, briefs, usage rights, performance tracking, and creator-commerce reporting. TikTok marketing agency for fashion brands TikTok Marketing Agency for Fashion Brands TikTok marketing strategy for fashion brands using creators, styling content, paid media, TikTok Shop, launch calendars, and market intelligence. TikTok marketing agency TikTok Marketing Agency for Global Brand Growth A TikTok marketing agency plan for brands that need ads, creators, TikTok Shop, live commerce, reporting, and market intelligence working together. TikTok Shop UK market entry TikTok Shop UK Market Entry TikTok Shop UK market entry support for brands planning product fit, creator affiliates, listing readiness, paid media, and commerce operations. TikTok market intelligence TikTok Market Intelligence for Global Teams TikTok market intelligence for category trends, competitor behavior, creator supply, Shop readiness, country prioritization, and executive growth decisions.
Glossary context

Key TikTok terms behind this story.

TikTok market entry TikTok Market Entry TikTok market entry is the process of deciding where and how a brand should launch TikTok content, ads, creators, TikTok Shop, and live commerce in a new country. TikTok Shop GMV TikTok Shop GMV TikTok Shop GMV is the gross merchandise value generated through TikTok Shop orders before cancellations, refunds, fees, and margin adjustments. TikTok Spark Ads TikTok Spark Ads TikTok Spark Ads let brands amplify existing TikTok posts from a creator or brand account while preserving native social proof and engagement. TikTok creative testing velocity Creative Testing Velocity Creative testing velocity measures how quickly a brand can produce, launch, learn from, and refresh TikTok creative across ads, creators, and commerce.