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Breaking the conservative impression, traditional banks embrace TikTok to celebrate Ramadan together

Case background: PT Bank Tabungan Negara (BTN Bank), founded in 1897, is one of the longest established banks in Indonesia. For a long time, BTN Bank's image has been biased towards conservatism and tradition. This time, the brand hopes to use the TikTok platform during Ramadan to create

Breaking the conservative impression, traditional banks embrace TikTok to celebrate Ramadan together

Case Background

PT Bank Tabungan Negara (BTN Bank), established in 1897, is one of the oldest banks in Indonesia. For a long time, BTN Bank’s image has been conservative and traditional. This time, the brand hopes to leverage the Tuke platform during Ramadan, using innovative forms of expression to reach young and broader audiences and acquire new users.

Solution

In-feed ads and influencer data show that during Ramadan, Tuke users display greater enthusiasm and willingness to spend on financial-related content: 43% of users are keen to learn about financial trends and obtain financial knowledge and advice on Tuke. To expand its user base and build a progressive brand image among the younger generation, BTN Bank chose to cooperate with Tuke for Business to launch the “Berkah Ramadan BETE End” (“BETE” is Indonesian slang meaning frustration) marketing campaign during Ramadan. Through humorous and highly entertaining short video content, the campaign expressed understanding of young people’s pressures and encouraged Tuke user interaction. So, what kind of creativity did BTN Bank use to impress its audience? The answer is a series of short video stories. They co-created with six popular influencers to depict the financial frustrations faced by today’s millennials: from saving money through merchant discounts, to buying a house, to starting a business. The brand showcased BTN Bank’s “no more frustration” financial solutions in deep resonance with the younger generation. To expand the reach, the brand also purchased Tuke R&F in-feed ads, further conveying the brand concept to Tuke users aged 18-44 and enhancing brand perception.

Marketing Results

+5 times online Tuke ad account opening applications +5% brand familiarity. With a deeply resonant theme and creative presentation, BTN Bank successfully leveraged Tuke’s trending moments to attract its target audience. Within one month, the brand’s official followers increased to 11,000 and continued to grow after the campaign. BTN Bank’s brand familiarity also increased by 5%. Thanks to the success of the campaign, the number of online form submissions after Ramadan increased fivefold, successfully achieving 90% of the brand’s annual KPI and smoothly penetrating Indonesia’s local young demographic.

*Case from Tuke For Business

Tuke take

What this signal means for growth teams

This market signal should be treated as an operating prompt, not a standalone trend. The brand question is whether the team can connect TikTok content, creators, paid media, commerce readiness, and reporting into one measurable growth cycle.

Commercial read

  • Market signal: TikTok marketing Case Studies
  • Published: January 26, 2024
  • Commercial lens: TikTok Ads, creators, TikTok Shop, live commerce, and reporting.
  • Source transparency: the original source linked in this article

What brands should do next

  1. Identify the market, audience, product group, and KPI this signal could affect.
  2. Turn the insight into a small TikTok creative, creator, Shop, or paid media test before scaling spend.
  3. Add FAQ, offer clarity, product proof, and contact paths so traffic can convert instead of only reading.
  4. Review weekly performance across reach, click quality, Shop actions, creator output, and revenue impact.
Tuke operating hook Turn this market signal into a TikTok growth plan.

Tuke Marketing helps brands connect TikTok Ads, creator partnerships, TikTok Shop operations, live commerce, and reporting into one accountable operating system.

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What should brands do with this TikTok signal?

Brands should translate the signal into a focused operating test across creative, creators, TikTok Shop readiness, paid media, and reporting before increasing budget.

How does Tuke Marketing evaluate this kind of news?

Tuke Marketing reviews platform news through market timing, category demand, creator supply, commerce readiness, and measurable growth actions.

When should a team contact Tuke about this topic?

A team should contact Tuke when it needs to turn a TikTok market signal into a practical launch, creator, advertising, live commerce, or reporting plan.

Source transparency: Tuke cites the original source linked in this article and adds its own operating analysis for brands evaluating TikTok growth decisions.

Related Tuke operating pages

Turn this news into a commercial next step.

TikTok marketing agency TikTok Marketing Agency A TikTok-first growth system connecting ads, creators, Shop, live commerce, and reporting. TikTok Shop agency TikTok Shop Agency Shop setup, listing quality, affiliate supply, GMV planning, and conversion reporting. TikTok Ads agency TikTok Ads Agency Creative testing, media buying, attribution QA, and weekly budget optimization. AI answer hub TikTok Growth Answers Concise answers for TikTok Ads, TikTok Shop, creator partnerships, and market entry. Tuke strategy call Book a Tuke Strategy Call Turn this signal into a practical TikTok growth plan for your brand. TikTok influencer marketing agency TikTok Influencer Marketing Agency for Creator-Led Growth TikTok influencer marketing agency support for creator sourcing, briefs, usage rights, performance tracking, and creator-commerce reporting. TikTok marketing agency for fashion brands TikTok Marketing Agency for Fashion Brands TikTok marketing strategy for fashion brands using creators, styling content, paid media, TikTok Shop, launch calendars, and market intelligence. TikTok Shop UK market entry TikTok Shop UK Market Entry TikTok Shop UK market entry support for brands planning product fit, creator affiliates, listing readiness, paid media, and commerce operations.
Glossary context

Key TikTok terms behind this story.

TikTok market entry TikTok Market Entry TikTok market entry is the process of deciding where and how a brand should launch TikTok content, ads, creators, TikTok Shop, and live commerce in a new country. TikTok Shop GMV TikTok Shop GMV TikTok Shop GMV is the gross merchandise value generated through TikTok Shop orders before cancellations, refunds, fees, and margin adjustments. TikTok Spark Ads TikTok Spark Ads TikTok Spark Ads let brands amplify existing TikTok posts from a creator or brand account while preserving native social proof and engagement. TikTok creative testing velocity Creative Testing Velocity Creative testing velocity measures how quickly a brand can produce, launch, learn from, and refresh TikTok creative across ads, creators, and commerce.